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BEFORE YOU VISIT US!

WE ALL KNOW THAT VISITING A NEW SALON CAN SOMETIMES BE A LITTLE OVERWHELMING, SO WE HAVE TRIED TO ENSURE THAT WE CAN PUT YOU AT EASE WITH OUR GUIDE BELOW!

Security Deposits are required for NEW & Inactive Clients (6 Months +). If appointments are not kept, this deposit is forfeited. 24 hours notice is required if you wish to change or cancel a General Salon appointment, and 48 hours notice is required if you wish to change or cancel a Hair Extension Installation or Hair Smoothing appointment, otherwise a cancellation fee of 50% will apply.

SECURITY DEPOSIT REQUIRED

Inactive Clients (6 Months +) Security Deposit = $35.00

New Clients Security Deposit = $50.00

*Security Deposits are non-refundable

Read our Security Deposit Policy for more info

Read our Salon Policy

Please arrive 3-5 mins before your scheduled appointment. Arriving late may inconvenience other clients and could result in a shortened service time with full charges applicable.

BOOKING AN APPOINTMENT ONLINE

You can book right here on our website – Click the appointments option on the top panel of the website. Or, Click here to download our Mobile APP

Select a service and our online booking system will give you a live update of what we have available. Services are time based if you select services that are unavailable please contact our appointment desk for further assistance as they may provide more options if available.


ONLINE BOOKING SERVICE FEE

Our online booking system charges a 0.75 cents booking fee which is automatically deducted from your debit/credit card at the time of booking.


OUR POLICIES


Please familiarize yourself with our policies.


CHECKLIST

Bring in your Inspiration

Photographs and examples will ensure that you and your stylist are on the same page. And help us to determine the best options for your hair.


Know your hair history

Be prepared to tell us about prior chemical services whether done professionally or at-home.

Be Open

Listen to our expert recommendations as we may offer valuable suggestions.


Ask questions

If we mention something you do not understand, please do not hesitate to ask us to break it down for you – this is part of customer service


Time Restraint

If you are on a time restraint, please let us know upon arrival – we may be able to make adjustments to your service(s).


Health Concerns

If you have any health related conditions or concerns, please discuss this with your stylist during your consultation.


Payments

We accept cash, PayPal (deposits only!

Our Little Extras

o We provide complimentary Water, Coffee + snacks

o We provide professional salon product & protective-style under hair care treatment products you need to maintain your hair between visits.

o We don’t overbook appointments – we will notify you should we be behind

o We use only high-quality professional products

o We provide free Wi-Fi and a private one on one salon atmosphere.

WHAT TO EXPECT


Plan your visit

We are located in Snellville, Georgia Gwinette County (1 on 1 Private Salon setting Address Emailed Upon Booking)


Upon Arrival

o FREE Street parking

o Park and come in through rear entrance suite 109


Consultation

A complimentary mini consultation is given at the start of your service to understand what your desires for your hair.


Color Clients

Please note: all color clients are required to have a skin sensitivity test at least 48 hours prior to their appointment if you have not had a color service in the last six months with us.

HAIR EXTENSION CLIENTS

Consultation Required

o In-person = $50.00 Security Deposit(30 min long – deducted from balance. Must book installation within 7 days of consultation

*Important (we highly recommend 100% payment to lock in any specials,package deals discussed during your consultation) Specials limited Time Only! * Important keep in mind package deals are subject to change without notice

o Online Hair Extension Consultation Form = Free


APPOINTMENT PREPARATION

Hair Extension Installation – please be sure your hair is shampooed, blown out and free of tangles and product – styling product will be added accordingly.


Need Hair Human Hair Extensions, Closure or Frontal Piece?

Be sure to let us know as soon as possible to ensure your hair order is placed in time for your visit. Normally 3-5 business days.


Need Additional Services?

Please call us at 678-663-5298 if you would like to request additional services


Please NOTE the following

o We will relax your leave out hair if desired

o We require that your hair is free of braids, weave, extensions, etc. Or a Removal services is required

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